Night Worker

Salary £25,307

Location Portsmouth

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Full time 42 hours a week. Working 12 hour shifts, 7pm to 7am, on a four on four off rota pattern.

Are you looking for a challenging and rewarding role where you are able to support people every day and provide a safe environment for them to feel comfortable? Do you enjoy working in an environment where every shift is different to the next? Then this could be the role for you.

This is a Lone Working position. You will be working to provide support to our clients who have a mental health diagnosis and complex needs. You will love helping others by being on hand when they need you. Your primary role will be to keep our service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a new, exciting service. You will have a calm and personable manner and be able to handle potentially difficult situations.

Our night workers will usually work a 12 hour (waking) on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.

MAIN RESPONSIBILITIES

Be a welcoming friendly face for people in the service
Provide informal support to clients and be a listening ear
Respond to incoming calls
Manage clients and their visitors within the building and any associated safety issues
Deal with any incidents that may arise and contact external services when necessary
Monitor the service and surrounding areas that are covered by CCTV
Complete wellbeing checks for all residents at agreed times and to meet their needs
Carry out regular visual checks / fire checks on the interior and exterior of the buildings and car park, noting defects during the handover or via the communications book
Perform any other checks or tasks as directed by staff, referring issues to relevant person
You will be extremely conscientious in areas such as safeguarding and lone working and follow the relevant procedures
Maintain clean and tidy communal areas and support clients to maintain their flats
Provide detailed handovers to day staff regarding client safety and support information
Work in accordance with Health and Safety regulations and policy and procedure
Attend supervision, appraisal and training as required to carry out the role
Provide basic First Aid assistance until help arrives (full training provided)
Triage out of hours issues which may arise in service and contact the on-call manager where applicable

KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING

ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job)

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

Clear verbal and written English
Good IT and keyboard skills
Interest and genuine concern for mental health, housing and related issues
Polite, assertive manner, ability to self -motivate
Passion for working in a client/customer facing role

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible

About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

Our vision

To be a safety net for people in tough times and the springboard to a brighter future.

Our mission

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Our values

Everyone matters
We know we’re stronger together
We do the right things, for the right reasons
We never give up

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